Privacy Policy
Effective Date: May 13, 2025
Last Updated: May 13, 2025
At Befriend AI, we deliver practical generative AI training for organizations and individuals. We are committed to protecting your privacy and handling your personal data with care and transparency.
This policy explains how we collect, use, and store your data – whether you attend our workshops, join a webinar, explore our content, or interact with our community.
1. What data we collect
Depending on how you engage with us, we may collect:
– Your name, email address, phone number
– Your company name, job title, or role
– Information you submit via forms (Tally, Airtable)
– Payment and invoicing details (via Stripe, Invoice123)
– Scheduling information (via Moxie app)
– Webinar or community participation (e.g. GoBrunch, Heartbeat)
– Technical data like browser or device type (via Google Analytics – when enabled)
– Any communication you send us (e.g. emails)
2. How we use your data
We use your personal data to:
– Deliver training, webinars, and community services
– Manage bookings and event access
– Respond to questions or inquiries
– Send occasional updates or invitations (only if you’ve opted in)
– Process payments and issue invoices
– Improve our services and communication
We will never use your data for purposes you haven’t agreed to.
3. Legal basis for processing
We rely on the following GDPR bases to process your data:
– Contract: To provide services you’ve signed up for
– Consent: When you opt into newsletters or optional marketing
– Legitimate interest: To operate and improve our services
– Legal obligation: For bookkeeping, taxes, or regulatory needs
4. Data sharing
We never sell or rent your data. We only share data with trusted partners when necessary to provide our services – and only under clear data protection terms.
External tools we rely on (see below) may handle your data strictly to support core functions like payments, scheduling, or content delivery.
We do not give freelancers or external partners access to personal client data.
5. Third-party services used
We work with the following tools and platforms that may process your data:
– Stripe – payments
– Tally – form submissions
– Airtable – data storage
– Moxie – CRM and scheduling
– Encharge – email marketing
– GoBrunch – webinar hosting
– Heartbeat – community platform (Q3 2025)
– Hostinger – website hosting
– Google Analytics – site usage analytics
Each of these services complies with GDPR or offers safeguards like Standard Contractual Clauses if located outside the EU.
6. Cookies & tracking
Our website will use cookies once fully launched. A cookie banner will appear asking for your consent before we set any non-essential cookies.
You’ll be able to change your cookie preferences or withdraw consent at any time.
(A full Cookie Policy will be added soon.)
7. Data retention
We only keep your data for as long as necessary:
– Legal/accounting data: up to 5 years
– Form submissions: until the project or event concludes
– Newsletter subscriptions: until you unsubscribe
– Analytics: stored anonymously or per service settings
You can request deletion at any time.
8. Your rights
You have full rights under the GDPR to:
– Access the personal data we hold about you
– Correct incorrect or outdated information
– Request deletion (“right to be forgotten”)
– Withdraw consent or opt out of communications
– Object to processing under certain circumstances
– Lodge a complaint with the Lithuanian State Data Protection Inspectorate
To exercise any of these rights, please contact us at data@befriendai.lt
9. How to contact us
Befriend AI is operated by:
TPOI TALENT, MB
Company Code: 306264180
Švitrigailos g. 11K-109, LT-03223, Vilnius, Lithuania
📧 Support and privacy inquiries: data@befriendai.lt
📧 General: hello@befriendai.lt
💌 Email Marketing & Unsubscribing
We value your trust and hate spam as much as you do. If you choose to receive occasional updates from us, you’ll always have:
– Clear opt-in options
– One-click unsubscribe links in every email
– Full control over what you hear from us and how often
We only send marketing content if you’ve agreed to receive it.